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personal development

Introduction to Conflict Management: a Definition of ‘Balanced Assertiveness’

Tagged: assertiveness, communication techniques, personal development
In professional life, we are confronted to an uncertain world that is rife with opportunities for contradiction and conflicts. Everyone defend their own interests. What some call "good faith" will be regarded as "bad faith" by others.  Moreover, harmony inside companies is... | read more

Conflict Management: Applicable Communication Techniques – DESC – Active Listening

Tagged: communication techniques, personal development
As we have seen in the article "Conflict Management in the Workplace: The Main Attitudes Towards Conflicts", assertiveness may be seen as the ideal attitude that may be adopted when facing contradiction, as it seeks to establish a "win-win" partnership between... | read more

Managerial Communication Techniques: Defining Active Listening – Carl Rogers

Tagged: communication, personal development
Active listening is a communication tool that consists in using questioning and paraphrasing techniques in order to clarify the message of one's interlocutor, make sure that one has understood it correctly, and provide evidence of this understanding. This methodology has been... | read more

Conflict Management: Self-Assessment Questionnaire – Assertiveness

Tagged: communication, conflict management, personal development
In the precedent article "The Practice of Assertiveness in the Workplace: The Main Attitudes Towards Conflicts", we were introduced to four standard ways of reacting to situations of disagreement and tension. The attached document, taken from the book Assertiveness (D. Chavin, Editions ESF, 1981),... | read more

Applying the Management by Coaching (MPC™) Methodology

Tagged: management by coaching, personal development
Always more, faster and better! Such could be the motto of today’s economic players. Excesses of all kinds, caused by the deviant behaviors of a few influential decision-makers, have disrupted the course of economic system and caused it to become erratic.... | read more

Optimizing Your Stress Management and Coping Strategies – Stress Assessment Questionnaire

Tagged: coping styles, personal development, stress management
How can I optimize the way in which I cope with stress in my daily life? In practice, few are the people who actually ask themselves this question or know a suitable response to the type of stress they are experiencing.... | read more

Conflict Management: the Main Barriers to Assertiveness

Tagged: communication techniques, personal development
Although diverse applicable communication techniques (examples) can help us deal with conflicts in a more harmonious way, it is also of interest to note that certain personal tendencies and habits can undermine our efforts. It is indeed difficult to list up all specific situations and personal... | read more
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