{"id":4629,"date":"2019-08-08T19:27:40","date_gmt":"2019-08-08T19:27:40","guid":{"rendered":"https:\/\/hr4free.com\/?p=4629"},"modified":"2019-08-10T14:03:29","modified_gmt":"2019-08-10T14:03:29","slug":"ai-revolution-can-all-jobs-be-automated","status":"publish","type":"post","link":"https:\/\/hr4free.com\/en\/Economy-and-Labor-Market\/AI-Revolution-Automation\/can-all-jobs-be-automated\/","title":{"rendered":"AI revolution: can all jobs be automated?"},"content":{"rendered":"<p><strong>In the past few years, apocalyptic forecasts regarding the &#8216;future of work&#8217; have regularly been hitting the headlines. From the Silicon Valley&#8217;s Mark Zuckerberg and Elon Musk &#8211; to leading consulting groups such as McKinsey and PricewaterhouseCoopers, major economic players have been consistently issuing alarming statements. So, are robots really going to take over our jobs?<\/strong><\/p>\n<p>&nbsp;<\/p>\n<blockquote>\n<p style=\"text-align: right;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4228 \" src=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-BBC.png\" alt=\"\" width=\"518\" height=\"394\" srcset=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-BBC.png 896w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-BBC-300x228.png 300w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-BBC-768x583.png 768w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/><\/p>\n<\/blockquote>\n<h6 style=\"text-align: center;\"><em>Distasteful sensationalism or pragmatic warning? An ambitious <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/future-of-work\/jobs-lost-jobs-gained-what-the-future-of-work-will-mean-for-jobs-skills-and-wages\" target=\"_blank\" rel=\"noopener noreferrer\">McKinsey study on the &#8216;future of work&#8217;<\/a> published at the end of 2017 has found much echo in the press internationally. The question of what role artificial intelligence (AI) is destined to play in this revolution, however, seems to have\u00a0 remained somewhat of a media blind spot&#8230;<\/em><\/h6>\n<p>&nbsp;<\/p>\n<p>As early as 2013, an Oxford University study had asserted that some <strong><a href=\"https:\/\/www.oxfordmartin.ox.ac.uk\/downloads\/academic\/The_Future_of_Employment.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">47% of US jobs were at &#8220;high risk&#8221; of being automated &#8220;in the next decade or two&#8221;<\/a><\/strong>.<\/p>\n<p>An assessment that would very quickly receive the backing of PricewaterhouseCoopers, according to which <a href=\"https:\/\/fortune.com\/2017\/03\/24\/pwc-robots-jobs-study\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>38% of all US jobs might purely and simply disappear <\/strong><\/a>&#8220;by 2030&#8221; !<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4403 aligncenter\" src=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-CNBC.png\" alt=\"\" width=\"437\" height=\"283\" srcset=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-CNBC.png 1009w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-CNBC-300x194.png 300w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-CNBC-768x496.png 768w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><\/p>\n<h6 style=\"text-align: center;\"><em>\u201cWhat\u2019s going to happen is that robots will be able to do everything better than us&#8230; I mean all of us. The robots will be able to do everything.&#8221;<\/em><\/h6>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4257 aligncenter\" src=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-Mirror-1024x524.png\" alt=\"\" width=\"541\" height=\"277\" srcset=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-Mirror-1024x524.png 1024w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-Mirror-300x153.png 300w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-Mirror-768x393.png 768w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Article-Mirror.png 1330w\" sizes=\"auto, (max-width: 541px) 100vw, 541px\" \/><\/p>\n<h6 style=\"text-align: center;\"><em>Mark Zuckerberg&#8217;s Harvard prophecy: get prepared for a world without work &#8211; and for universal basic income!<\/em><\/h6>\n<p>&nbsp;<\/p>\n<p>Similarly, <strong><a href=\"https:\/\/www2.deloitte.com\/uk\/en\/pages\/consumer-industrial-products\/articles\/augmentation-through-automation.html\" target=\"_blank\" rel=\"noopener noreferrer\">Deloitte&#8217;s UK subsidiary<\/a> <\/strong>had already warned <strong><span style=\"text-decoration: underline;\">in 2016<\/span><\/strong> that 35% of all British jobs were &#8220;at high risk of automation in the next 10 to 20 years&#8221;&#8230;<\/p>\n<p>More recently, McKinsey announced <strong><a href=\"https:\/\/nzzas.nzz.ch\/wirtschaft\/bis-2030-fallen-in-schweiz-eine-million-jobs-weg-ld.1426280?reduced=true\" target=\"_blank\" rel=\"noopener noreferrer\">the &#8216;displacement&#8217; of 1-1,2 million jobs by 2030 in Switzerland<\/a><\/strong>.\u00a0 <strong>Which happens to represent<span style=\"text-decoration: underline;\"> 20-25% of the nation&#8217;s total jobs market<\/span>&#8230;<\/strong> and we are only talking here of a &#8216;midpoint scenario&#8217;!<\/p>\n<p>Indeed, according to the distinguished consulting group, <strong><a href=\"https:\/\/public.tableau.com\/profile\/mckinsey.analytics#!\/vizhome\/InternationalAutomation\/WhereMachinesCanReplaceHumans\" target=\"_blank\" rel=\"noopener noreferrer\">the &#8220;automation potential&#8221; in our economies<\/a> <\/strong>is quite staggering: 56% in Japan (35,6 million jobs), 50% in Italy (11,8 million jobs), 48% in Germany (20,5 million jobs), 47% in Switzerland (2 million jobs), 46% in the US (60,6 million jobs), 43% in France (9,7 million jobs) &#8211; as well as in the UK (11, 9 million jobs)&#8230; <strong>A fantastic opportunity of profit margin expansion for (big) companies, which may end up <a href=\"https:\/\/www.mckinsey.com\/~\/media\/mckinsey\/featured%20insights\/Digital%20Disruption\/Harnessing%20automation%20for%20a%20future%20that%20works\/MGI-A-future-that-works-Executive-summary.ashx\" target=\"_blank\" rel=\"noopener noreferrer\">sparing <span style=\"text-decoration: underline;\">trillions<\/span> in wages every year (p.9) <\/a><\/strong>&#8211; of which:<\/p>\n<ul>\n<li>$2,7 trillion\/year in the US<\/li>\n<li>$1,7 trillion\/year in Europe&#8217;s &#8216;big Five&#8217; (Germany, France, UK, Italy, Spain)<\/li>\n<li>$1,1 trillion\/year in Japan<\/li>\n<li>$1,1 trillion\/year in India<\/li>\n<li>&#8230;<\/li>\n<\/ul>\n<p>And this, solely with the help of the technologies <span style=\"text-decoration: underline;\"><strong>already available today<\/strong><\/span>&#8230;<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"A World without Work?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/UnNs2MYVQoE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<h6 style=\"text-align: center;\"><em>Discussing mass automation in Davos: not necessarily bad news for everyone&#8230;<\/em><\/h6>\n<p>&nbsp;<\/p>\n<p>Now, our reader may be prepared for the stern warning that the founder of the high-profile <em>World Economic Forum<\/em> had issued in the Swiss press in January 2016: <strong><a href=\"https:\/\/www.blick.ch\/news\/wirtschaft\/wef-gruender-klaus-schwab-ueber-die-vierte-industrielle-revolution-in-der-schweiz-fallen-200000-buerojobs-weg-id4538228.html\" target=\"_blank\" rel=\"noopener noreferrer\">&#8220;People who are performing administrative tasks &#8211; like those working in the banking sector &#8211; <span style=\"text-decoration: underline;\">will lose their jobs<\/span>&#8220;<\/a>.<\/strong><\/p>\n<p>A good reminder of the fact that the phenomenon of &#8220;automation&#8221; is due to massively impact the services sector &#8211; through the ever greater use of ever more capable AI&#8230;<\/p>\n<p>&nbsp;<\/p>\n<h6 style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4645 \" src=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/08\/Business-Insider.png\" alt=\"\" width=\"668\" height=\"377\" srcset=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/08\/Business-Insider.png 1196w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/08\/Business-Insider-300x170.png 300w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/08\/Business-Insider-768x434.png 768w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/08\/Business-Insider-1024x579.png 1024w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/><\/h6>\n<h6 style=\"text-align: center;\"><em>When blockchain meets AI: hard times ahead for the middle classes&#8230;<\/em><\/h6>\n<p>&nbsp;<\/p>\n<h5>The promises and threats of the &#8220;AI revolution&#8221;<\/h5>\n<p>But the banking sector certainly won&#8217;t be the only industry to massively benefit from the AI revolution. In 2016, a Deloitte report dedicated to <strong><a href=\"https:\/\/www2.deloitte.com\/uk\/en\/pages\/consumer-industrial-products\/articles\/augmentation-through-automation.html\" target=\"_blank\" rel=\"noopener noreferrer\">&#8216;the future of automation in the UK business services sector&#8217;<\/a><\/strong> offered some spectacular examples:<\/p>\n<blockquote><p><em>&#8220;Studies conducted by the London School of Economics have shown [that] for example a telecommunications company [Telefonica] that automated 160 different processes, achieved <strong>a return on investment that ranged between 650% and 800%<\/strong>.<\/em><\/p>\n<p><em> Another example comes from a software company that is investing heavily in creating a digital workforce. <strong>IPsoft\u2019s virtual engineers can handle nearly 60% of all incidents without the need for human intervention.<\/strong> The remainder are escalated to a human specialist.&#8221;<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4349 size-large\" src=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Tom-DeCarlo-social-sharing-1024x538.png\" alt=\"\" width=\"1024\" height=\"538\" srcset=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Tom-DeCarlo-social-sharing-1024x538.png 1024w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Tom-DeCarlo-social-sharing-300x158.png 300w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Tom-DeCarlo-social-sharing-768x403.png 768w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Tom-DeCarlo-social-sharing.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p><\/blockquote>\n<h6 style=\"text-align: center;\"><em>Since 2014, IPSoft has been striking one strategic partnership after another: with Accenture, UBS, Credit Suisse, Shell, Amazon&#8230; Most notably, this extremely discrete company (it isn&#8217;t even listed on the stock exchange!) has rolled out a &#8220;digital assistant&#8221; destined to <a href=\"https:\/\/www.ft.com\/content\/56b9320e-7af4-11e4-8646-00144feabdc0\" target=\"_blank\" rel=\"noopener noreferrer\">&#8220;do the work of back-office accountants and call-centre workers&#8221;<\/a><\/em><\/h6>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Google Duplex: A.I. Assistant Calls Local Businesses To Make Appointments\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/D5VN56jQMWM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<h6 style=\"text-align: center;\"><em>In May 2018, Google rolled out its\u00a0<span style=\"text-decoration: underline;\">Duplex<\/span>\u00a0 assistant in front of a cheering crowd at its\u00a0 corporate headquarters in Mountain View,\u00a0 California. A not-so-much-talked-about piece of software that could sooner or later make the professions of call center &amp; customer support agent totally obsolete&#8230;<\/em><\/h6>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Intelligent Technologies: SAP Leonardo Machine Learning\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/PSuvVvzv5BA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<h6 style=\"text-align: center;\"><em>This is precisely what SAP explains &#8211; in quite an amusing way &#8211; about its own &#8220;intelligent\u00a0 enterprise solutions&#8221;. Their <strong>conversational AI<\/strong> software is able to listen to customers, provide them with the requested information &#8211; and learn from its experiences!<\/em><\/h6>\n<p>&nbsp;<\/p>\n<p>Having now made the point that a large-scale replacement of services sector jobs through AI technology is a very concrete possibility, a most difficult question arises: <strong>do business services jobs still have a future?<\/strong><\/p>\n<p>We will try to provide the reader with a satisfactory answer in our next publication&#8230;<\/p>\n<p><a href=\"https:\/\/reorganisationdumonde.com\/produit\/test\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4587 alignleft\" src=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Couverture-II-220x300.png\" alt=\"\" width=\"125\" height=\"170\" srcset=\"https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Couverture-II-220x300.png 220w, https:\/\/hr4free.com\/wp-content\/uploads\/2019\/07\/Couverture-II.png 600w\" sizes=\"auto, (max-width: 125px) 100vw, 125px\" \/><\/em><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>First published on August 8th, 2019<\/strong><\/em><\/p>\n<p><em>By Vincent Held, co-founder of HR4free and author of the book <a href=\"https:\/\/reorganisationdumonde.com\/produit\/test\/\" target=\"_blank\" rel=\"noopener noreferrer\">&#8216;<strong>Apr\u00e8s la crise&#8217;<\/strong><\/a> (After the Crisis), which addresses this issue.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the past few years, apocalyptic forecasts regarding the &#8216;future of work&#8217; have regularly been hitting the headlines. From the Silicon Valley&#8217;s Mark Zuckerberg and Elon Musk &#8211; to leading consulting groups such as McKinsey and PricewaterhouseCoopers, major economic players have been consistently issuing alarming statements. So, are robots really going to take over our [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4244,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[414,163,180],"tags":[409,410,411,412],"class_list":["post-4629","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence-automation","category-economy-and-labor-market","category-1st-page-header","tag-ai","tag-automation","tag-future-of-work","tag-robots"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI revolution: can all jobs be automated? - HR4Free<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI revolution: can all jobs be automated? - HR4Free\" \/>\n<meta property=\"og:description\" content=\"In the past few years, apocalyptic forecasts regarding the &#8216;future of work&#8217; have regularly been hitting the headlines. From the Silicon Valley&#8217;s Mark Zuckerberg and Elon Musk &#8211; to leading consulting groups such as McKinsey and PricewaterhouseCoopers, major economic players have been consistently issuing alarming statements. 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From the Silicon Valley&#8217;s Mark Zuckerberg and Elon Musk &#8211; to leading consulting groups such as McKinsey and PricewaterhouseCoopers, major economic players have been consistently issuing alarming statements. 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