As we have seen in the article "Conflict Management in the Workplace: The Main Attitudes Towards Conflicts", assertiveness may be seen as the ideal attitude that may be adopted when facing contradiction, as it seeks to establish a "win-win" partnership between the parties involved. However, our everyday experience attests to the fact that, in situations of conflicts, addressing both our own needs and those of others is far from being an easy task. It can thus be interesting to consider some communication techniques that can complement and support the practice of assertiveness:
It may also be useful to take a look at the annexed documents "The Ground Rules of Assertiveness", as it provides some hints at how to take other people's needs and expectations into account while respecting one's own needs and expectations.
The article "The Main Barriers to Assertiveness" also offers some avenues to explore, with the aim of developing both personal and professional well-being.